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Nayan Sukh Exclusive offers a 7-day product exchange policy. If you are not satisfied with the fit, colour or design, you may request an exchange within 7 days of delivery.

• Only product-to-product exchange is allowed. Returns and refunds are not applicable.
• Each product can be exchanged only once.
• Free shipping is available for eligible exchange requests.
• Discounted or sale products are not eligible for exchange.
• Products priced at ₹600 or below are not eligible for exchange.
• Customized prescription lens orders are not eligible for exchange, return or refund.

We use trusted courier partners to deliver your order. Standard delivery is 2–10 working days depending on your location — some orders arrive sooner, a few may take a little longer. Delivery timelines depend on the courier partner and can't be guaranteed.

Nayan Sukh Exclusive is an authorised dealer of Silhouette. This piece is 100% genuine, sourced directly, and comes with the brand's warranty.

Every frame carries the brand's manufacturer warranty against manufacturing defects. Keep your invoice handy as proof of purchase.